Zoho Desk Time Tracking and the Salary Privacy Issue
The problem: by default, Zoho Desk Time Tracking feature lacks the salary privacy for the Agents if the hourly rate is set, showing the time entry cost in the Ticket history.
The problem: by default, Zoho Desk Time Tracking feature lacks the salary privacy for the Agents if the hourly rate is set, showing the time entry cost in the Ticket history.