Advanced Zoho Partner
Zoho Partner since 2018. The only Advanced Partner in Illinois — serving businesses across the U.S.
The "Discovery First" Advantage
Most Zoho Partners avoid fixed price budgeting because it is not humanly possible to predict everything. We can’t predict everything, too, but we do differently. By conducting our deep-dive Discovery Phase before the SoW, we eliminate the unknowns. This allows us to give you a guaranteed price without the massive ‘risk buffer’ other providers add.
Our Key Difference
Insured and Certified
Our team of seven certified Zoho consultants holds 17+ paid certifications, graded by the Zoho certification team. We do not use low-skilled workforce.
U.S.-Based Team
The consultants you talk to, the helpdesk agents who answer your tickets, are the experts who will build and support your solution: no handoff gaps, no outsourcing, no black-box passthrough.
Tangible Results
Zoho does not assign the Advanced tier lightly. To maintain the tier, a Zoho Partner must demonstrate expertise and annual financial growth. Many of our case studies were highlighted by Zoho as official customer success stories.
The project lifecycle does not end when we hang out the keys. If you need support, we’ll provide a comfortable SLA priced precisely for your needs or serve your tickets à la carte.
Our Process is Simple and Predictable
You’ll never “run out of hours” to pay more. See how it works in detail on our Zoho implementation page →
Discovery
#1: We listen
Analysis
#2: We think
Process Mapping
#3: We map
Deployment
#4: We do
Closing
#5: Everybody's happy
Certified Zoho Consultants
Our team of seven Zoho-certified consultants holds 17+ paid certifications graded by the Zoho Certification team.
To see each team member’s active certifications, visit their personal profiles.
Why Our Customers Choose Us as Their Zoho Partner?
All reviews are verified by Zoho Corporation and published on our official Zoho Partner profile. More in the Customers section and our Zoho Partner Profile at zoho.com.
Dane Chebert
Director
Dmitry and the team at United Parts of Chicago have been amazing!
Jay Fribourg
Agent
The United Parts team is incredible to work with. Their thoughtful approach involves listening to my needs, and their ability to translate those needs into the perfect solution is amazing! Their customer first approach makes them our go-to for all kinds of different projects.
Don Zorbas
Owner
Outstanding service and impeccable work ethic highly recommended.
Nate Hormell
Director of Techonolgy
Dmitry and his team consistently go above and beyond. They make sure that the system works for us and our unique business model. They can take your startup to the big leagues.
Nicholas Velarde
CEO
United Parts of Chicago knocked it out of the park! My dream has become a reality thanks to the time, effort, and dedication his team put into creating an amazing website. They brought innovative solutions to ensure the successful development of the site, making the process smooth and exciting. As this journey continues, I feel confident in my website team’s ability to help me reach all of my business goals. Thank you again for the outstanding outcome!
Louis Castellano
CEO
Since 2018, we’ve had no problems with Zoho One; it was a game changer then and continues to be so in 2024. United Parts of Chicago has supported us throughout these years. Highly recommended.
Ani Daci
Director, Inventory Control & QA
Zoho’s technology allowed Diamond Standard to launch a one of a kind, unique and highly complicated product with ease.
Micah Taylor
Owner
Thus Far, the Zoho Platform has suited our company quite well. The flexibility of the system has allows us to adapt to our specific needs. Working with United Parts of Chicago was extremely helpful in navigating all of the options Zoho has to offer. I will absolutely be referring potential Zoho users to United Parts of Chicago to design and implement their builds.
Choosing a Zoho Partner: FAQ
How Do I Choose the Right Zoho Partner?
The best way, we think, is to go to the official Zoho Partner Directory, decide whether you want a local, U.S.-based Zoho Partner or a global/offshore one, and search. Make a short list, call or contact the pre-selected Partners by other means, and observe the response.
Criteria that are worth taking into account:
- Paid certifications, graded by the Zoho Certification team.
- The presence of the case studies filed with Zoho (should be visible on the Partner’s profile and on their website).
- Partner’s experience with your industry and Zoho applications you plan to use (Zoho has over 70 products; no Zoho Partner on Earth is equally skilled with all of them, no matter what they say).
- Partner’s billing model (hourly rate/fixed budgets), but remember that the client-provider relationship model isn’t the same as the employer/employee one. In a few words, hourly rate for the implementation project is bad.
- Ensure that you are making a deal with the same people who will be executing your project. If the Partner outsources their projects, benefiting from the cheap offshore workforce, you’d better go directly offshore (if you prefer the economical side) or work with a local Zoho Partner with the local team.
What does not matter:
- Location: You’ll be fine with either a remote or a local Zoho Partner, as long as the Partner is good. Our business is inherently remote.
- Partner tier: It matters, but up to some degree. Generally speaking, the higher, the better, but many Authorized Partners deliver better service than Advanced and Premium ones (read about Zoho Partner tiers).
Red flags:
- Lack of transparency, especially in the early stages of the engagement.
- Lack of cybersecurity and liability insurance.
- Lack of publicly accessible privacy and data retention policy.
- Vague, generalized contracts or no contracts at all. That includes UpWork freelancers, too — nothing prevents a good freelancer from having a solid, legally binding contract even if they work through UpWork.
Think about choosing a Zoho Partner the same way you choose a doctor or mechanic: no one wants the cheapest one, because in the long run the quality always wins over the cost. Business automation is complex; expecting it to be done by the price of a used bicycle is dangerous for any business.
Are There Any Zoho Events in Chicago Where I Can Meet a Zoho Partner?
Zoho User Group (Chicago ZUG) holds regular meetings for users and local Zoho partners, organized by Zoho representatives. As a Zoho Advanced Partner in Illinois, we actively participate in these events. Each meeting has an agenda, and specific topics are covered. We encourage you to visit our page for details on Zoho webinars and events, online webinars, and in-person meetings. Please note that ZUG meetings require registration. Join us at the next meeting!
What are Zoho Partner Tiers?
In this context, “Advanced” is just the name of the Partner’s tier. As for 2026, Zoho Corporation maintain three tiers for Zoho Partners:
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- Authorized Zoho Partners (lowest)
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- Advanced Zoho Partners
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- Premier Zoho Partners (highest)
Contrary to popular belief, the tier does not directly depend on the number of the Zoho Partner‘s customers or the amount of sales. To evaluate us, the Partners, Zoho utilizes a smart, holistic evaluation process that includes many criteria (which we can’t disclose here due to the NDA and common sense, so IYKYK.) In other words, money can’t buy a tier.
All Zoho Partners have similar responsibilities, like releasing case studies, submitting projects to Zoho, maintaining a reasonable customer retention rate, passing the paid certifications run by the Zoho Certification team, and many more. Therefore, our status directly depends on our success among our customers—and on our customers’ success; we are literally in the same boat here.
What is a Zoho Partner?
A Zoho Partner is a business or individual that collaborates with Zoho to offer its products and services to customers. There are three tiers for the Zoho Consulting Partner: Authorized, Advanced, and Premium. We (United Parts of Chicago, LLC) is an Advanced Partner. As of 2024, we’re the only Partner in this tier in Illinois among nine fellow Partners.
Finding a Zoho Partner You Can Trust Is Not an Easy Decision
Contact us or book a clarity call to see if we’re a good match.