Website Capabilities:
Integration with Zoho One
Large Online Catalog
Lead Management
Secure Online Payments
Repair Order Management
Generates ~80% of the new leads since 2016
Lakeside CNC Group, Inc.
- Status: Active
- Customer since February 2, 2016
- fanuccontrolrepair.com
- Platform: WordPress + WooCommerce + Zoho One
A WordPress-based business website for Lakeside CNC Group, Inc., an industrial automation company from Bensenville, Illinois. The main advantage of this website is that it is tightly integrated with Zoho One.
What We Did
- WordPress Website Design
- Product Imagery
- LinkedIn Setup
- Facebook Business Page Setup
- On-site Employee Training
- Zoho Implementation
- Google Ads Campaign Management
- Google My Business Setup
- Technical Support
- SEO (Search Engine Optimization)
Zoho — WordPress Integration
The integration is king. We have implemented all the available Zoho One features so the website became a part of the business processes.
Zoho Books manages the website’s FANUC parts catalog, so there is no need to log in to WordPress and use the relatively complicated WooCommerce interface to update thousands of the units.
All the website forms (quotation, email, RMA request) integrated with Zoho One (CRM + many other Zoho apps) that manages the leads, giving the Lakeside a full, detailed picture.
An RMA request form automatically creates the RMA in the company’s Zoho Desk, eliminating the manual data entry for the front desk operators.
We have a detailed Case Study that describes the Zoho One implementation for Lakeside CNC Group, Inc.
Zoho Customer Portals
The fanuccontrolrepair.com website has two separate Zoho-powered portals. The first one, a Financial Portal powered by Zoho Books, works as a quotation/invoice management platform. The second one, a Service Portal, is a home for the customer-accessible repair orders.
The New Version Is Coming
As time goes by, the first version that has been deployed in March, 2016 obviously needs to be updated. The web is a fast-paced environment, where four years is a whole geological epoch. Now the new website development is underway.
