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Shift Management in Zoho FSM: How Can an Fsm Admin Set the Schedule for a Technician?

As of today (June 7, 2025), the shift management feature is part of Zoho FSM’s future development roadmap. However, since development has not yet begun, Zoho is currently unable to provide a definitive timeline for its availability.

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If the Technicians Are Not in the Office, Do They Have to “Check In” in the Fsm Mobile App to Be Able to Receive a Work Order Assignment?

The Check-In feature in the Zoho FSM mobile application is primarily intended for location tracking and attendance purposes. When an FSM service appointment is dispatched to a user, they will automatically receive a notification on the mobile app. The user doesn’t need to perform a check-in for the appointment to proceed.

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