The Check-In feature in the Zoho FSM mobile application is primarily intended for location tracking and attendance purposes. When an FSM service appointment is dispatched to a user, they will automatically receive a notification on the mobile app. The user doesn’t need to perform a check-in for the appointment to proceed.
As of late 2025, the shift management feature is part of Zoho FSM’s future development roadmap. However, since development has not yet begun, Zoho is currently unable to provide a definitive timeline for its availability.