Q: Zoho Partners promote and support Zoho apps. Do you run your business on Zoho apps?

A big, fat “Yes.” As a proud Zoho Partner, United Parts of Chicago exclusively runs on Zoho. We follow the principle of “walking the talk.” While we’re not required to rely solely on Zoho, nor are we bound by any agreements to avoid other software, we choose this path for a reason. By fully leveraging Zoho, we engage in the same experience as our customers, which allows us to effectively communicate our needs, report any bugs, and share customer feedback directly with the Zoho development teams. If you’re walking your customers’ shoes daily, you automatically provide better service for your clientele. There are a few specific areas where Zoho doesn’t provide solutions; in such cases, we turn to other excellent software options.

Q: How much does a Zoho consultant cost?

“It depends.” If you are an employer and want to hire an in-house employee to oversee your Zoho platform, combining the administration duties, support, and light or even heavy customization, aim somewhere between $60,000-$120,000/year (we’re talking about the U.S. job market as it is in 2025). We do not recommend using these numbers as a baseline in the client-provider relationship model because using the hourly rate in software implementation projects isn’t the best practice (here’s why). At United Parts of Chicago, we currently (December 2024) use the fixed-budget approach for the implementation projects and a $150/hour rate for the ad hoc consulting and training sessions. Our Zoho support plans are another story and are priced separately.

Question 1

What are the key considerations for a successful Zoho implementation?

Accepted Answer

Successful Zoho implementation involves several key factors:

engaging in a thorough discovery phase to align expectations
understanding the complexity of business processes
working with certified Zoho consultants
signing appropriate contracts
clearly defining your goals and objectives
considering the Agile methodology to remain adaptable throughout the process.
Viewing IT work as a critical investment rather than a low-cost option

Question 2

Zoho Partners promote and support Zoho apps. Do you run your business on Zoho apps?

Accepted Answer

A big, fat &#8220;Yes.&#8221; As a proud Zoho Partner, United Parts of Chicago exclusively runs on Zoho. We follow the principle of &#8220;walking the talk.&#8221; While we&#8217;re not required to rely solely on Zoho, nor are we bound by any agreements to avoid other software, we choose this path for a reason.

By fully leveraging Zoho, we engage in the same experience as our customers, which allows us to effectively communicate our needs, report any bugs, and share customer feedback directly with the Zoho development teams. If you&#8217;re walking your customers&#8217; shoes daily, you automatically provide better service for your clientele.

There are a few specific areas where Zoho doesn&#8217;t provide solutions; in such cases, we turn to other excellent software options.

Question 3

How much does a Zoho consultant cost?

Accepted Answer

&#8220;It depends.&#8221; If you are an employer and want to hire an in-house employee to oversee your Zoho platform, combining the administration duties, support, and light or even heavy customization, aim somewhere between $60,000-$120,000/year (we&#8217;re talking about the U.S. job market as it is in 2025). We do not recommend using these numbers as a baseline in the client-provider relationship model because using the hourly rate in software implementation projects isn&#8217;t the best practice (here&#8217;s why).

At United Parts of Chicago, we currently (December 2024) use the fixed-budget approach for the implementation projects and a $150/hour rate for the ad hoc consulting and training sessions. Our Zoho support plans are another story and are priced separately.

Zoho Implementation FAQ

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