“It depends.” If you are an employer and want to hire an in-house employee to oversee your Zoho platform, combining the administration duties, support, and light or even heavy customization, aim somewhere between $60,000-$120,000/month (we’re talking about the U.S. job market as it is in 2024). We do not recommend using these numbers as a baseline in the client-provider relationship model because using the hourly rate in software implementation projects isn’t the best practice (here’s why).

At United Parts of Chicago, we currently (December 2024) use the fixed-cost approach for the implementation projects and a $150/hour rate for the ad hoc consulting and training sessions.