Zakya
The modern retail point of sale built by Zoho
Table of Contents
Zoho POS: It’s Called Zakya!
Not so long ago, Zoho did not offer a ready-to-use POS solution; everything changed with the release of Zakya in May 2025. Zakya, a division of Zoho Corporation, announced its first version at Zoholics 2025 in Houston, TX. Now, Zoho customers can benefit from having an in-house, modern Zoho POS that operates right out of the box, does not require complex integrations, and is fully compatible with Zoho applications and various POS hardware.
We Have Valuable First-Hand Experience
In August 2025, United Parts of Chicago, an official Zakya Partner and a Zoho Advanced Partner, successfully completed Illinois’ first implementation of Zakya for Chicago Printworks.
Zakya POS: Key Features
Inventory Management
Zakya offers Zoho Inventory-style inventory management functionality, including, but not limited to:
- Import or add items with all item information such as item type, unit, tax, category, brand, prices, associated sales channels, and more.
- Reorder points and replenishment management
- Real-time inventory reports
- Location-based stock level tracking
- Item transfers (between locations)
- Discount management via price lists mechanism (uniform markup or markdown discount percentages)
- Item grouping
- Kitting
- Serialized inventory tracking
- Batch tracking
- Quantity- and valuebased inventory adjustments
- Sales returns and exchange management
Sales Management
Zakya incorporates multiple features from Zoho Books and can be integrated with Zoho Books directly. You will see the invoices created in Zoho Books in Zakya, and vice versa.
- Fast and convenient checkout experience for your customers
- Add items to cart easily
- Add customer details during checkout
- Multiple payment methods
- Personalized receipts with your branding
- Bill customers even when you are offline
- Hold and recall bills
- Process returns and refunds
- Track sales activity for every session
- Digital receipts
- Mobile-first billing
- Sales order management
- Invoice management
- Packages tracking
- Fulfillment management
- Credit notes
Payment Management
- Offer your customers different payment options by processing cash, card, check, and bank transfer with Zakya.
- Accept credit-based payments.
- Accept split-based payments.
- Run payment reports.
- The Zakya POS application for Android and iOS allows manual payments: cash, card, and credit sale.
- Process transactions when offline.
- Everyware integration.
Customer Management
Zakya offers a Zoho Books-style customer management with increased functionality:
- Import data effortlessly from your previous POS system.
- Categorize customers based on their business type, nature (wholesale/retail), and more.
- Custom fields of different types.
- File attachment at the customer record level.
- Duplicate control.
- Customer record-level internal comments.
- Customer-based credit limits.
- Automated monthly statements.
- Convert customer returns into credit points.
- Custom views.
- Targeted analysis on the customer balance summary.
- Effortless online ordering using mobile store.
- Engage through multiple channels, such as WhatsApp, SMS, and email.
- Automated messages such as order confirmations, invoices, shipping notifications, and delivery updates.
- Customer-centric communication strategy.
- Field-level encryption for the PII and ePHI data fields.
Zakya vs. Square: Key Feature Comparison
Transparent one-time payment.
No hidden charges.Free edition available.
One-time payment + transaction fee
for every sale through the platform.
Zakya: A Native POS Solution for Zoho Books
Zoho Books, one of Zoho’s most popular standalone products and a Zoho One application, integrates with Zakya seamlessly. You can have the best of both worlds: a convenient, functionally rich accounting platform and a modern POS solution. This combination will serve exceptionally well for the organizations already using Zoho Books but willing to implement a native POS solution.
Talk to a Certified Zakya Partner
Yes, there are Zakya Partners, and we are not only a Zoho Advanced Partner, we are a Zakya Partner, too! Contact us today to see how we can implement a modern Zoho POS solution for your business.
