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Zoho Books updates its banking features with AI-powered reconciliation, bulk categorization, and better bank feed support to streamline accounting workflows. The new tools enhance accuracy,
Zoho CRM’s new address validation uses postal database to auto-correct typos.
Zoho Voice’s Queue Stats provides real-time call queue analytics, revealing operational issues like busy rates, peak calls, and abandon rates.
Zoho advocates automating SLA onboarding during customer onboarding to ensure consistent, fast service, reduce errors, and improve support efficiency from day one.
Zoho Sign is a digital signature service that allows users to sign and electronically verify legally binding documents. It is available in Zoho One but can also be purchased individually.