Zoho CRM FAQ

How does Zoho CRM's territory management work for manufacturing companies?

Zoho CRM provides built-in territory management that automatically routes leads to the correct sales rep based on ZIP code, state, or custom geographic boundaries. It supports territory hierarchies for regional managers overseeing multiple reps, handles account assignments when territories change, and provides performance dashboards showing pipeline and quota attainment by region.

What Is the Limit for the Number of Data Sharing Rules in Zoho CRM?

According to the information obtained from the Zoho Parther Support line, the current limitation for the Zoho CRM data sharing rules is 25 rules per module, of which up to 10 rules can be criteria-based.

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