09 January 2026
Automate SLA in Zoho Desk Onboarding
Zoho advocates automating SLA onboarding during customer onboarding to ensure consistent, fast service,...
Zoho Desk News
News and updates on Zoho Desk — the omnichannel help desk that gives support agents the context they need. We cover SLA changes, automation features, AI-powered support tools, and platform recognitions.
For the complete Zoho Desk resource library, including training videos, FAQs, and case studies, see the Zoho Desk resource hub.
23 November 2025
Zoho Desk Named Leader in G2's Spring 2022 Reports
Zoho Desk recognized as Leader in G2's Spring 2022 Reports, solidifying its position as top customer...