The January 2026 updates to Zoho CRM introduce several notable technical enhancements:
- Data Enrichment via the WebAmigo extension enables more accurate and timely population of contact and account fields by integrating external data sources directly into the CRM.
- The Notes Badge provides a visible indicator for recently updated notes, improving data visibility in user interfaces.
- Contact Sync Flow has been improved with better error handling and status tracking, reducing data inconsistencies during synchronization.
- Real-Time Data Capture in Kiosk Studio now supports live input validation and session logging, while Sequential Actions allow structured workflows in kiosk-based interactions.
- Custom AI Studio with QuickML enables users to build and deploy lightweight machine learning models directly within Zoho CRM, supporting predictive capabilities such as lead scoring and activity classification.
These features enhance the platform’s data processing and automation capabilities. Need assistance with your Zoho CRM? Contact an Advanced Zoho partner today, we are happy to help!