Zoho CRM Resources

Zoho CRM is undoubtedly a core Zoho application and is so popular that its name is often used as a synonym for “everything Zoho.” It’s included in the Zoho One apps and is almost always used as an SSOT (“Single Source of Truth”) for literally any Zoho implementation.

Acknowledged by critics and customers alike, Zoho CRM is the oldest and most well-developed Zoho product, having been rightfully recognized by Gartner, Forrester, Nucleus Research, IDC, and Info-Tech Research Group.

Of course, Zoho pays close attention to its flagship creation by running many webinars, publishing Zoho CRM training videos, and offering paid certifications for Zoho CRM administrators and developers alike (we are certified, too). This Zoho CRM resources hub aggregates everything we have on the most popular Zoho application.

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Latest Zoho CRM News and Updates

Zoho CRM Canvas Updates

Zoho has updated Canvas for CRM, enhancing customization capabilities. Key updates include updated module view, and other improvements for a seamless experience.

10 Zoho CRM Key Updates in 2025 (Part 1)

As an ecosystem, Zoho constantly evolves, updating its 50+ applications. It’s hard to track all these updates, so we’re creating a digest to keep our clients and ourselves informed.

Zoho One After Dark

Pets After Dark, an after-hours veterinary telehealth service, chose Zoho One and United Parts of Chicago to power their backend operations.

Zoho CRM Activities Module Retiring December 1, 2023

Effective December 1, 2023, Zoho CRM will deprecate the Activities module. However, users can continue to view and work with their Activity records through the existing individual modules—Tasks, Meetings, and Calls—even after the Activity tab’s deprecation.

Our Zoho CRM Services

Zoho Implementation Service

Zoho Implementation

You know what needs to be built. We scope it, price it, and deliver it at a fixed budget.
Zoho Consulting Service

Zoho Consulting

Not sure what you need — or why your current setup isn't working? We figure it out with you.

Zoho CRM Case Studies

Zoho POS Integration for a Print Shop

Zoho POS Integration That Transformed a Print Shop

Zoho POS integration case study: see how we helped Chicago Printworks integrate Zoho POS, Zoho Books,...
Zoho One for Diamond Standard

Zoho One for the Producer of the World’s First Diamond Commodities

Zoho One as a marketing backbone for Diamond Standard, the Producer of the World’s First Diamond Com...
Zoho One Implementation for the Business Consultant

Zoho One for the Business Consultant

Why David H. Freeman, J.D., a highly rated speaker, consultant, and trainer, decided to implement Zoho...
Zoho CRM Phone Integration

Zoho CRM Phone Integration with Asterisk and Twilio

Learn how Lakeside CNC Group reduced their phone service costs by 50% with our custom Zoho CRM phone...
8. Zoho One and Zoho Inventory / WooCommerce Integration

Zoho and WooCommerce Case Study

Standard WooCommerce plugins are built for B2C sales, not B2B quote requests. See how we built a custom...
Zoho One Implementation for the CNC Repair Industry

How Zoho One Supercharged the CNC Repair Industry

United Parts implements Zoho One for Lakeside CNC Group, a CNC Repair business in Bensenville, Illin...

This is a curated collection of Zoho CRM training videos from Zoho’s official channel, so you don’t have to wander YouTube to find Zoho CRM videos. We don’t simply republish them; we watch every video and publish only those with educational value.

Zoho CRM’s Refreshed Look | Improved NextGen UI

Explore the Improved 2.0 UI of Zoho CRM – now live! See what’s new in our enhanced user interface.

How Do You Decide What Belongs in Your CRM Versus Your Email Marketing Tool

Confused about email marketing vs. CRM emails? Learn how to distinguish between them.

Zoho CRM February 2026 Update: New Features and Additional Capabilities

Discover new features in Zoho CRM in February 2026: new UI controls, Email Outbox is available in Sandboxes, and so on.

Why Clean Lead Data Matters in Your CRM

This video explains a common CRM challenge where marketing and sales handle leads separately and shows why clear conversion steps and clean data are essential.