Zoho CRM Resources

Zoho CRM is undoubtedly a core Zoho application and is so popular that its name is often used as a synonym for “everything Zoho.” It’s included in the Zoho One apps and is almost always used as an SSOT (“Single Source of Truth”) for literally any Zoho implementation.

Acknowledged by critics and customers alike, Zoho CRM is the oldest and most well-developed Zoho product, having been rightfully recognized by Gartner, Forrester, Nucleus Research, IDC, and Info-Tech Research Group.

Of course, Zoho pays close attention to its flagship creation by running many webinars, publishing Zoho CRM training videos, and offering paid certifications for Zoho CRM administrators and developers alike (we are certified, too). This Zoho CRM resources hub aggregates everything we have on the most popular Zoho application.

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Upcoming Zoho CRM Webinars and Events

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Zoho User Group Chicago
Zoho AI, Zoho CRM, Zoho Desk

Chicago ZUG Meetup: Mastering AI Agents with Zoho

Hosted by: Zoho
07/15/2026
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Latest Zoho CRM News and Updates

Zoho CRM Canvas Updates

March 29, 2026

Zoho has updated Canvas for CRM, enhancing customization capabilities. Key updates include updated module view, and other improvements for a seamless experience.

10 Zoho CRM Key Updates in 2025 (Part 1)

March 24, 2026

As an ecosystem, Zoho constantly evolves, updating its 50+ applications. It’s hard to track all these updates, so we’re creating a digest to keep our clients and ourselves informed.

Zoho One After Dark

March 26, 2026

Pets After Dark, an after-hours veterinary telehealth service, chose Zoho One and United Parts of Chicago to power their backend operations.

Zoho CRM Activities Module Retiring December 1, 2023

March 27, 2026

Effective December 1, 2023, Zoho CRM will deprecate the Activities module. However, users can continue to view and work with their Activity records through the existing individual modules—Tasks, Meetings, and Calls—even after the Activity tab’s deprecation.