10 Zoho CRM Key Updates in 2025 (Part 1)
As an ecosystem, Zoho constantly evolves, updating its 50+ applications. It’s hard to track all these updates, so we’re creating a digest to keep our clients and ourselves informed.
Zoho CRM is undoubtedly a core Zoho application and is so popular that its name is often used as a synonym for “everything Zoho.” It’s included in the Zoho One apps and is almost always used as an SSOT (“Single Source of Truth”) for literally any Zoho implementation.
Acknowledged by critics and customers alike, Zoho CRM is the oldest and most well-developed Zoho product, having been rightfully recognized by Gartner, Forrester, Nucleus Research, IDC, and Info-Tech Research Group.
Of course, Zoho pays close attention to its flagship creation by running many webinars, publishing tons of learning materials, and offering paid certifications for Zoho CRM administrators and developers alike (we are certified, too). This Zoho CRM resources hub aggregates everything we have on the most popular Zoho application.
As an ecosystem, Zoho constantly evolves, updating its 50+ applications. It’s hard to track all these updates, so we’re creating a digest to keep our clients and ourselves informed.
Pets After Dark, an after-hours veterinary telehealth service, chose Zoho One and United Parts of Chicago to power their backend operations.
Effective December 1, 2023, Zoho CRM will deprecate the Activities module. However, users can continue to view and work with their Activity records through the existing individual modules—Tasks, Meetings, and Calls—even after the Activity tab’s deprecation.
New Dialpad-Zoho integration provides Zoho CRM users with an industry-grade business phone system.
If you have hundreds of the new leads from the third party source, where should you import them? Think twice.
From Zoho CRM with Love: a convenient way to migrate your data from Zoho CRM to Zoho Books.