Zoho AI is the collective term for all artificial intelligence technologies built into the Zoho ecosystem — anchored by Zia, Zoho’s native AI engine embedded across 100+ business applications since 2015. It spans predictive analytics, natural language processing, agentic automation (Zia Agents), a proprietary large language model (Zia LLM), and the Zoho MCP server for connecting external AI tools to Zoho’s internal data and actions. Unlike many platforms that bolt AI on as a separate product, Zoho AI is woven into the tools your team already uses every day.