How much is the house? Well, it depends on many factors, and so do Zoho consulting costs and many other processes, with unavoidable uncertainty: it depends on the scope. For straightforward situations — a single question, a quick architecture review, a platform recommendation — the starting point is a free Clarity Call. For more involved engagements, we structure a paid discovery sprint that always comes first, with a defined scope and fixed cost before any work begins. We don’t bill open-ended hourly consulting fees. Where the scope can be defined, we fix the budget. Where it can’t, we tell you that upfront.
If you have time and desire, read our article, “Of Budgets, Cabbages, and Kings of Implementation.” It, along with the principles we declared over there, explains our point of view on budgeting for IT projects.