What’s New in Zoho CRM? | October 2025

TL;DW: Zoho CRM October updates: new Setup homepage, Sandbox custom views, WhatsApp follow‑ups, Freshsales migration, Zoho Creator integration, Outlook/Office 365 sync, record sharing on Android, and iOS home button | Video by Zoho Corporation

Here’s what the CRM team delivered in October 2025 to enhance your Zoho CRM experience:

  • A centralized Setup homepage for easier access to all your tools
  • Ability to create custom views in Sandbox and send them directly to CRM
  • A new WhatsApp follow‑up option in Cadences
  • Expanded formatting options for Notes
  • Data migration wizard now supports migration from Freshsales
  • Seamless integration between Zoho Creator and Zoho CRM
  • Simple connection of your Outlook or Office 365 inbox with Zoho CRM
  • Option to share records with team members via the CRM Android app
  • The CRM app for iOS now includes a Home button