Q: How Do I Know If I Need Consulting or Just a Support Plan?

If something is broken or you need help using the Zoho platform day-to-day, that’s Zoho support (you can even use Zoho’s own support!) If you’re making strategic decisions about how Zoho fits your business — what to add, what to change, how to scale — that’s Zoho consulting. The two aren’t mutually exclusive; some clients run a support plan alongside periodic consulting engagements. See our Zoho support plans if you’re primarily looking for ongoing help with a live system.